Case Studies

To assist you to understand our services further we have provided the following short case studies:

  1. Market Assessment 1: An international manufacturer of dust control equipment needed to establish the market situation of its operating subsidiary in Australia.
  2. Market Assessment 2: Our client - an electronics manufacturing operation in the semi conductor field wanted to identify the size of the European market (EU and Eastern Europe) for linear, mixed signal and sensor devices used in laser trimming systems.
  3. Market Assessment 3: A Hampshire supplier of CCTV equipment wanted to assess the market size of the underground drains/CCTV market in the UK. They also wanted to establish pricing levels for the services they proposed to offer and whether there was a substantial market opportunity.
  4. Market Assessment 4: A Dorset client involved in the provision of capital equipment to the private and public health sector in the UK wanted to assess hospital policy towards a particular testing standard, had they adopted it, the costs of implementing it and whether they were using external contractors.
  5. Corporate Positioning: A major regional UK building contractor wanted the core information necessary for the development of a revised marketing strategy for the whole organisation.
  6. Customer Satisfaction 1: A major supplier of training in the UK wanted to measure satisfaction of its customers across a range of issues and develop a plan for improving customer satisfaction.
  7. Customer Satisfaction 2: Our client a leading global provider of engineered access solutions (latches, captive fasteners and hinges) for industrial applications wanted to benchmark customer awareness and perceptions of themselves and their principle competitors.
  8. Customer Satisfaction and Percepton Survey 3: An international manufacturer of heating equipment based in Dorset, wanted to establish what drivers motivated their potential customers to select the supplier they chose and how each one performed against the expectation for those drivers.
  9. Mystery Shopping Surveys: A Hampshire publisher of technical publications wanted to gain a better understanding of its own standard of performance in its telephone call centre when customers made calls.
  10. Pricing: Our client is one of Europe's leading manufacturers of a variety of storage systems for every type of organisation. They wished to re-assess their pricing strategy in respect of their own range of products and that of competitors.

We first contacted Research for Results three years ago to conduct a comprehensive research into the attitudes and awareness of HF. Following the successful completion of the 1st years´ survey we commissioned the same survey for the second and third year running. The results from all surveys have proved to be very useful and have contributed significantly to our marketing strategy.

Tamsyn Harris — Marketing Director
The Hemsley Fraser Training Group

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